Data Protection Your Privacy Matters Last Updated: January 2025

bedjili Privacy Policy

At bedjili, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the bedjili platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's actually readable.

Effective Date: 1 January 2025  |  Version 2.4
Privacy at a Glance

How bedjili Protects Your Data

Six core commitments we make to every player on the bedjili platform.

Encrypted at Every Step

All data transmitted between your device and bedjili is protected by TLS encryption. Your payment details, personal information, and account activity are never sent in plain text. We use industry-standard security protocols across the entire platform.

We Never Sell Your Data

bedjili does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the platform — nothing else. We are not in the business of monetising player data.

You Control Your Data

You have the right to access, correct, or delete the personal data bedjili holds about you. Submit a request to [email protected] and we will respond within 30 days. You can also update most of your account information directly from your profile settings.

Data Kept Only as Long as Needed

bedjili retains your personal data only for as long as necessary to operate your account and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised. We don't hold onto information indefinitely.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bedjili will notify you promptly and take immediate steps to contain the issue. We maintain an incident response plan and test it regularly to minimise risk.

Opt Out of Marketing Anytime

If you've opted in to receive promotional emails or SMS from bedjili, you can unsubscribe at any time through your account settings or by clicking the unsubscribe link in any marketing message. Opting out does not affect transactional communications about your account.

1

Who We Are

bedjili is an online gaming platform operating at bedjili.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "bedjili", "we", "us", or "our", it means the bedjili platform and the team responsible for operating it.

For the purposes of data protection, bedjili acts as the data controller for the personal information you provide when registering and using the platform. This means we determine how and why your data is processed. If you have any questions about how bedjili handles your personal data, you can reach us at [email protected].

Scope of This Policy: This Privacy Policy applies to all personal data collected through the bedjili website, mobile app, and any other bedjili services. It covers data collected from registered players, visitors to the site, and anyone who contacts our support team.

2

Data We Collect

bedjili collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with our services, and occasionally from third parties for verification purposes. Here is a breakdown of the categories of data we collect:

Category Examples When Collected
Identity Data Full name, date of birth, National ID number Registration and verification
Contact Data Email address, phone number Registration and account updates
Financial Data Payment method details, transaction history, deposit and withdrawal records Deposits, withdrawals, and payment processing
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact our support team
Marketing Preferences Opt-in/opt-out status for promotional communications Registration and account settings

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3

How We Use Your Data

bedjili uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold about you:

  • Account Management: To create and maintain your bedjili account, verify your identity, and process your login credentials securely.
  • Payment Processing: To handle deposits and withdrawals, verify payment methods, and maintain accurate transaction records.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the bedjili support team.
  • Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
  • Responsible Gaming: To monitor gaming patterns, identify potentially problematic behaviour, and apply responsible gaming tools where appropriate.
  • Platform Improvement: To analyse how players use bedjili, identify technical issues, and improve the overall experience.
  • Marketing Communications: To send you promotional offers and updates about bedjili — only if you have opted in to receive them.
  • Fraud Prevention: To detect and prevent fraudulent activity, account abuse, and any other behaviour that violates our Terms and Conditions.

Marketing Opt-In: bedjili will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can withdraw this consent at any time without affecting your ability to use the platform.

4

Legal Basis for Processing

bedjili processes your personal data on one or more of the following legal grounds:

  • Contract Performance: Processing is necessary to fulfil our obligations to you under the bedjili Terms and Conditions — for example, processing your deposits and withdrawals.
  • Legal Obligation: We are required by law to collect and retain certain data, including identity verification records for AML compliance.
  • Legitimate Interests: We process some data based on our legitimate business interests, such as fraud prevention and platform security, provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.
5

Sharing Your Data

bedjili does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to handle it securely:

  • Payment Processors: We share necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions. These providers are bound by their own data protection obligations.
  • Identity Verification Providers: We may use third-party KYC (Know Your Customer) services to verify your identity documents. These providers process your data solely for verification purposes.
  • Game Providers: Some games on bedjili are provided by third-party software studios. These providers may receive limited technical data necessary to deliver the game experience.
  • Legal Authorities: We may disclose your data to law enforcement or regulatory bodies if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

No Third-Party Marketing: bedjili never shares your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from bedjili and only if you have opted in.

6

Cookies and Tracking

bedjili uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on bedjili:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without affecting platform functionality.
  • Analytics Cookies: Help us understand how players navigate bedjili — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference Cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.
  • Marketing Cookies: Used only if you have consented to receive personalised promotional content. You can withdraw consent at any time through your browser settings or account preferences.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the bedjili platform from working correctly.

7

Data Retention

bedjili retains your personal data for as long as your account is active and for a period after closure as required by law. The specific retention periods depend on the type of data:

  • Account and Identity Data: Retained for the duration of your account plus 5 years after closure, in line with AML regulatory requirements.
  • Transaction Records: Retained for 7 years to comply with financial record-keeping obligations.
  • Support Communications: Retained for 2 years from the date of the last interaction.
  • Marketing Preferences: Retained until you withdraw consent or close your account.
  • Technical and Usage Data: Typically retained for 13 months in aggregated or anonymised form.

When data reaches the end of its retention period, bedjili securely deletes or anonymises it so it can no longer be linked back to you as an individual.

8

Your Rights

As a bedjili player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your request. We will respond within 30 days.

Right to Access

Request a copy of all personal data bedjili holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

How to Submit a Request: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing the request to protect your account security.

9

Children's Privacy

bedjili is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bedjili or provide any personal information to us.

If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on bedjili, please contact us at [email protected] so we can investigate and take action promptly.

10

Security Measures

bedjili takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

  • TLS encryption for all data in transit between your device and bedjili servers.
  • Encrypted storage for sensitive data including payment information and identity documents.
  • Access controls that limit which bedjili staff can view personal data, based on job function.
  • Regular security audits and penetration testing of the bedjili platform.
  • Two-factor authentication available for all player accounts.
  • Automated monitoring systems that flag unusual account activity in real time.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your bedjili account and to enable two-factor authentication for maximum protection.

11

Changes to This Policy

bedjili may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players by email and display a notice on the bedjili platform.

The updated policy will take effect from the date shown at the top of this page. Continued use of bedjili after that date means you accept the revised Privacy Policy. We recommend reviewing this page periodically so you are always aware of how your data is being handled.

12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bedjili handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Subject Line: Use "Privacy Policy Query" or "Data Rights Request" for faster routing.
  • Live Chat: Available 24/7 within your bedjili account for general privacy questions.
  • Response Time: We aim to respond to all privacy-related emails within 48 hours and data rights requests within 30 days.

We're here to help. Privacy can feel complicated, but our support team is happy to explain anything in plain language. Don't hesitate to reach out if something in this policy is unclear or if you want to know more about how bedjili uses your data.

Your Data Is Safe With Us

Play on bedjili With Full Confidence

Now you know exactly how bedjili handles your personal data. We built this platform with privacy and security at the core. Create your free account today and experience gaming you can trust.